Your Northwoods Heating & Cooling Specialist

Our Staff

Wally Dahlquist - Owner/Founder Wally Dahlquist - Owner/Founder
He started working full time on May 20, 1979 for Dahlquist Propane. Within a year he was transferred to the service department and found his nitch. He has a Master Plumbers License, Restricted, Refrigerant Handling License, HVAC Contractor Registration License, and City of Rhinelander Licensed Tradesman to name a few. With over 30 years service experience he now passes his knowledge along to his employees and stays more to the estimating part of the business. Wally served on the Carrier Dealer Council in 2015-2016. He also celebrated his 30th year being a Carrier Dealer in 2019. Certifications: NATE, EPA Refrigerant Handling, Carrier Factory Authorized.
Joe Dahlquist - Expeditor & Trainer Joe Dahlquist - Expeditor & Trainer
Joe specializes in equipment installation and Estimating for the company. He will be the 4th generation of Dahlquist's to hopefully carry the Dahlquist name into the future. Joe has been factory trained in Heat N Glo, QuadraFire and Heatilator products. He also is factory certified in all Carrier products. Joe was asked to serve on the Dealer Council for 2020-2021 for Carrier Cooperation. He will proudly serve as a leader for our area during his term. Certifications: NATE, Heat N Glo and QuadraFire Factory Certified Joe and his family enjoy camping, fishing and vacationing in Canada.
Michelle Arrowood - Office Manager/Hearth Sales Michelle Arrowood - Office Manager/Hearth Sales
Started in 2001
Rick Mihalko - Installation Specialist Rick Mihalko - Installation Specialist
Joined out Family: October 2018

Rick joined us from the utility sector. HE lives in Forest county with his wife and 2 sons. They enjoy anything in the outdoors.
Jim Flick - Servie Specialist Jim Flick - Servie Specialist
Joined our Family: July 2019

Specializing in equipment servicing, with a focus on Hearth Products. A combined 13 years experience in the service industry. Factory trained in Heat N Glo, QuadraFire, Vermont Castings and Heatilator. He is working on completing his NATE & EPA certifications. Born and raised in the Rhinelander area and currently lives in Pine Lake with his wife and seven children. Enjoys golfing and spending time with his family.
Doug Crum - Lead Installation Specialist Doug Crum - Lead Installation Specialist
Joined Our Family: August 2019

About Me: I started my HVAC career in 2006. I lived and worked in the Green Bay area for 13 years before moving back to the Northwoods in 2019. I like to hunt grouse, turkey, deer.I also really enjoy antler shed hunting and scouting. I have a couple Polaris XC 500 sleds and an old beater John Deere snowmobile I like to beat around on. I also like to fix up and work on old trucks, mostly fords. Take my kids hiking and they like to come with me to check trail cams. I am married to wife Emily, have three girls Evelyn, Quinn, Charlotte. We have one dog, name is Gus.

Favorite part of HVAC & Hearth Industry: I enjoy new homes and laying out systems. I got into the HVAC field on a whim when I lost a bet.

If I could pick any Fireplace to put in my home, it would be: Kinda lame but I would like a discovery 2 that someone else has to carry into my house.

Certifications/Awards/Education: Completed a 5 year sheet metal apprenticeship through Associated Builders and Contractors of WI. I have also completed dozens of certificate courses that are trade related. Have EPA 608 Universal. OSHA 10.

A crazy/odd/weird fact about me: I can smell colors
Taylor Nigro - Service Specialist Taylor Nigro - Service Specialist
Joined Our Family: April 2020

About Me: I like to go fishing for pike and smallmouth bass on the pelican river, float trip style with my wife on the kayaks. I also like to look for cool rocks, my wife wonít let me bring them home anymore.

Favorite part of HVAC & Hearth Industry: I like it all, you never know what youíll be working on and that keeps things challenging and entertaining. ďWhen itís hot you want it cool, when itís cool you want it hot, what it is you want it notĒ HVAC is a trade that will always be in demand.

If I could pick any Fireplace to put in my home, it would be: Free standing Vermont Castings Wood Stove, Bordeaux Red with a natural river stone backdrop and a Slat Slab hearth. The mantle would of course be made out of a large piece of natural Driftwood

Certifications/Awards/Education: Went to HVAC tech school for 2 years at IVCC, got my HVAC technical college certification and am fully EPA 608 universally certified. I am Factory Trained for all HHT Products

A crazy/odd/weird fact about me: Iíve seen Sasquatch, when I yawn I sound like a Sasquatch, Iím hairy enough that I may just be related to one.
Eric LaBelle - Installation Specialist Eric LaBelle - Installation Specialist
Joined Our Family: Sept 2022

I moved to Rhinelander from Colorado and was looking for a career change. I thought the HVAC field would be a solid and challenging career with room for growth.

I enjoy the installation side of the business. It is satisfying to see how a blank canvas can turn into a functioning system. In my free time I enjoy riding my dirt bike. I have 2 dogs at home.

If I could pick one hearth product to put in my home it would be: The craziest Stellar Gas Fireplace I could dream up, they are just AWESOME!!

Certifications/Awards/Education: EPA Refrigerant Certified, HHT Factory Fireplace Certified, Carrier AC & Furnace Factory Trained

A crazy/odd/weird fact about me: I am very good at drawing Squidward from SpongeBob and you will find him hiding all over the shop!
Phillip Bushar - Service Specialist Phillip Bushar - Service Specialist
Phil started with us in Fall of 2023.
Snickers & Java - Customer Service & Security Snickers & Java - Customer Service & Security
Joined our Family in 2016. Favorite part of my day is laying in front of the fireplaces staying warm and cozy. I also love protecting the customers and employees from the mean squirrels that try to attack them. You can find me Monday Ė Friday protecting showroom.

Joined out Family in 2021. My favorite part of the day is seeing customers and socializing. You will find me helping Snickers protect the area and if the coast is all clear, you can find me keeping the chairs warm for customers. I also love going to the Eagle River Showroom with my mom and seeing all the new customers up there.